Privacy Policy

Privacy Policy

Bank of Istanbul – Privacy Policy

At Bank of Istanbul, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our banking products and services.

1. Information We Collect

We may collect the following types of information:
 Personal identification details (name, date of birth, address, ID documents)
Contact information (email address, phone number)
Financial information (account details, transaction history, income information)
Digital data (IP address, device information, login activity)
Compliance documentation (KYC and AML records)

2. How We Use Your Information
Your information is used to:
Open and manage your accounts
Process transactions and payments
Provide investment and wealth management services
Improve digital banking services
Comply with legal and regulatory obligations
Prevent fraud and enhance security

3. Data Protection & Security
We implement industry-standard security measures including:
Data encryption
Multi-factor authentication
Secure servers and firewalls
Continuous fraud monitoring systems
While we take strong precautions, no digital transmission is entirely risk-free.

4. Information Sharing
We may share your information with:
Regulatory authorities and government agencies (when legally required)
Correspondent banks and payment processors
Trusted service providers under strict confidentiality agreements
We do not sell client data to third parties.

5. Data Retention
We retain your personal information only for as long as necessary to fulfill legal, regulatory, and operational requirements.

6. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion where legally permitted
Object to certain data processing activities
Requests may be submitted through our official customer service channels.

7. Cookies & Digital Tracking
Our website and mobile applications may use cookies to enhance user experience, improve functionality, and analyze usage trends.

8. Policy Updates
Bank of Istanbul reserves the right to amend this Privacy Policy at any time. Updates will be published on our official website and become effective upon posting.